Clients with Reputation Management Pro can now add the Better Business Bureau (BBB) as a review source and view BBB consumer reviews in the dashboard.
Allows clients to view BBB consumer reviews directly in the Reputation Management dashboard under “Reviews” and provide a quick response by clicking the “Respond” button, which will take the user to their business profile page at BBB.org.
Go to Business Center > Reputation Management > Reviews to see the BBB listed under Sources on the Filters menu. If the BBB does not appear here then go to Listings to ensure that the BBB is listed as a review site and the business information is correct (see below).
Note: the BBB will not appear as a review source if the local business does not have a profile at BBB.org or has a profile but does not have any reviews at BBB.org.